Pickup & Delivery

Pickup

Tickets bought online can be picked up at the Winterfestkassa at EUROPARK-Shoppingcenter and at the box office at Volksgarten. Please be aware that already payed tickets can not be returned or exchanged.

Winterfest box office EUROPARK
From 18. October you can pick up your tickets at EUROPARK-Shoppingcenter.

Opening hours:
Mon–Thur 9:00 – 19:30
Fr 9:00 – 21:00
Sa 9:00 – 18:00
Closed: 26. Oct., 1. Nov., 8., 25. & 26. Dec., 1. & 6. Jan. and on all Sundays
Special opening hours: 29. Nov. (9:00 – 23:00), 23. Dec. (9:00 – 21:00), 24. Dec. (9:00 – 13:00), 31. Dec. (9:00 – 14:00)

Evening box office at Volksgarten
From 28. November on all play days: 17:00–20:00

Delivery

If you can not pick up your tickets in person, we are happy to send the tickets to your place. Please note that this service is only available 14 days before the booked show and that there are additional costs to be considered because tickets are only sent by registered letter.

If you have any questions don’t hesitate to contact us at the Ticketline +43 (0)662 43 34 90 during our opening hours!

Transactions

Account name: Festival im Volksgarten GmbH
IBAN: AT18 3500 0000 0007 8170
BIC:   RVSAAT2S