Ticket order Information

In person

Winterfest box office at EUROPARK from 5th November

Opening hours
Mon-Thu 9am – half past 7pm
Fri 9am – 9pm
Sat 9am – 6pm
Except on holidays

Evening box office in the Volksgarten from 9th December and at the evening box office in the SZENE Salzburg from 21st – 29th December, in each case from one hour before the performance begins.

By phone

Winterfest ticket line
+43 (0)662 43 34 90
from 5th November during EUROPARK opening hours.


in our Onlineshop


  • in all Raiffeisen banks
  • in all oeticket-advance booking offices
  • in renowned ticket offices in Salzburg

Payment options

– Cash or ATM
– Credit card (Visa-/Mastercard)
– Payment by bank transfer is only possible up to 14 days before the event date! Receipt of payment must be recorded within 7 days from the order.

(Please be sure to include your reservation name and number as well as details of your reservation).


Festival at the Volksgarten GmbH
IBAN AT18 3500 0000 0007 8170


  • Tickets can be reserved for a maximum of 7 days. After this period, the reservation expires automatically if no payment is received.
  • Each reserved ticket must be paid at least 2 days before the performance date.

Other conditions

  • Please note a possible separate regulation for external advance booking offices.
  • Paid tickets are excluded from exchange and return with the exception of official notice in connection with COVID-19)
  • Admission is from at least 30 minutes before the start of the performance and is not possible after the start of the performance.
  • Program subject to change without notice.
  • With the ticket purchase, the general terms and conditions, the house rules and the security concept of the organizer/the venue are accepted.